Privacy Policy

1. Who We Are

Patricia Real Estate ("we", "us", "our") operates the website at patriciaestateagent.com (the "Site"). We are a property agency specialising in residential lettings and sales across the UK, Spain and Ecuador. The Site is hosted as a static website on GitHub Pages.

For data protection purposes, Patricia Real Estate is the data controller. If you have any questions about this policy, please contact us at info@patriciaestateagent.com.

2. Data We Collect

2.1 Information You Provide

When you use our contact form, you may provide:

• Your name
• Your email address
• Your phone number (optional)
• Your message content
• The property you are enquiring about

This information is transmitted directly via your own email client using a mailto: link. It is sent from your device to our email inbox and is not intercepted or stored by any third-party service.

2.2 Information Collected Automatically

Because Patricia Real Estate is a static website hosted on GitHub Pages, we do not run server-side analytics, tracking scripts, or advertising technologies. GitHub, as our hosting provider, may collect standard server logs (IP addresses, browser type, pages visited) in accordance with their own Privacy Statement. We do not have access to or control over this data.

3. How We Use Your Data

We use the personal information you send us solely to:

• Respond to your enquiry or support request
• Provide information about properties you have asked about
• Connect you with our property specialists

We do not use your data for automated decision-making, profiling, or marketing without your explicit consent.

4. Legal Basis for Processing (UK GDPR / EU GDPR)

Where applicable, we process your personal data under the following legal bases:

• Legitimate interests (Article 6(1)(f)) — responding to enquiries you initiate.
• Contract performance (Article 6(1)(b)) — where your enquiry relates to entering into an agreement for property services.
• Consent (Article 6(1)(a)) — for any optional communications you explicitly opt into.

5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

• Property specialists: If you enquire about a specific property, we may forward your message to the relevant specialist to facilitate a response.
• Legal obligations: We may disclose information if required by law, court order, or to protect the rights and safety of Patricia Real Estate and its users.
• GitHub Pages: Our hosting provider. Please see GitHub's privacy statement.

6. Cookies & Tracking

Patricia Real Estate does not use cookies, local storage for tracking purposes, or any third-party analytics or advertising scripts. The Site loads fonts from Google Fonts — Google's servers receive your IP address when the fonts are loaded. You may block Google Fonts by using a browser extension or privacy mode.

7. Data Retention

Emails you send to us are retained in our email inbox for as long as necessary to resolve your enquiry and for a reasonable period thereafter for record-keeping purposes, typically no longer than 2 years. You may request deletion at any time (see Section 8).

8. Your Rights

Under UK GDPR and EU GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of data we hold about you.
• Right to rectification — request correction of inaccurate data.
• Right to erasure — request deletion of your data ("right to be forgotten").
• Right to restriction — request we limit processing of your data.
• Right to object — object to processing based on legitimate interests.
• Right to data portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, please email info@patriciaestateagent.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you are based in the UK.

9. Security

As a static website, Patricia Real Estate does not store personal data on a web server. Contact enquiries are transmitted directly from your email client using standard email protocols. We take reasonable precautions to secure our email account, including strong authentication. However, no method of electronic transmission is 100% secure.

10. Children's Privacy

Patricia Real Estate is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us: